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shipping charges for return
I paid $23 shipping charge for an item I am now returning. Will I get that money back?
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I paid $23 shipping charge for an item I am now returning. Will I get that money back?
svive123
OP2 years agoDidn't fit.
lady_madonna
Mentor2 years ago@svive123
"Didn't fit" is not covered by the Ebay Money Back Guarantee, so you were responsible for paying for the return shipping costs.
lady_madonna
Mentor2 years ago@svive123
A few more details, please.
Did you file a Return Request through Ebay? If so, what was the reason for the return and what was the seller's response? What is the seller's return policy?
Normally when a buyer files a Return Request for a reason covered by the Money Back Guarantee, the buyer is provided with a prepaid return shipping label.
svive123
OP2 years agoSeller said he would send the shipping charge back with item refund through Ebay. I shipped back with Ebay label. When I looked at return processing page, it said I would be getting my money back. The amount said was price of the item. No mention of shipping money.
lady_madonna
Mentor2 years ago@svive123
What was the reason for filing the Return Request?