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Shipping an item with a policy violation.
I sold a bottle of ralph lauren polo blue today. A few hours after the sale ebay removed the listing as they felt it may violate policy. As far as i can tell it does not, as it is a new genuine product in the manufacturers bottle. The AI chat said to ship it anyway to meet buyer expectations, is that the correct answer or will eBay have a different option on that and ding my account?
1 comment
eastlaneave
Mentor3 weeks ago@schrock86
eBay won't ding your account for shipping.
The buyer may or may not be happy that you ship
You either need to ship or cancel the sale and refund the buyer.