I only looked at one sold listing of yours and it uses USPS International shipping, which means you are shipping directly to the buyer. The buyer can change the SHIP TO name/address at checkout. I suspect your buyer wants the item shipped to a friend or relative to save reshipping himself.
disneyshopper
Mentor7 months agoI only looked at one sold listing of yours and it uses USPS International shipping, which means you are shipping directly to the buyer. The buyer can change the SHIP TO name/address at checkout. I suspect your buyer wants the item shipped to a friend or relative to save reshipping himself.
eastlaneave
Mentor7 months ago@cdlvj
Is your package addressed to Glendale Heights?
If so, that is eBay's hub for eBay International Shipping. You ship to the hub, the hub handles customs and ships to the buyer.
cdlvj
OP7 months agoyes. It is to a eBay hub.
eastlaneave
Mentor7 months ago@cdlvj
That's a good thing. I only use eBay International Shipping now, no direct shipping (except to Canada)
Once the item reaches the hub, you are done. Future issues are handled by eBay not the seller.
Here are help pages where you can learn more about EIS.
https://www.ebay.com/sellercenter/shipping/ebay-international-shipping and
https://www.ebay.com/help/selling/-/-/ebay-international-shipping-program?id=5348