Shipping a voided shipping label

Question

I had to void a shipping label , I just hit purchased label before changing ship tonas request by customer. What do I do now, I need a new label but don't see an option for that.

wooden_flower · Answer

@i-martyfied-it

Never change the address for an item sold. If the buyer provided the wrong address, cancel the transaction as problem with address, relist and let your buyer purchase it again with the correct address.

You have no protection from a not received claim if you change the address.