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24-10417-84864 I paid for the goods on 08/14/23 but it has not been sent yet
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24-10417-84864 I paid for the goods on 08/14/23 but it has not been sent yet
comics-scifi-collectibles
Mentor2 years ago@sergeiatamanov Sellers can have handling times of 0 to 40 days.
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.
Find your item here:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=2&pos=2&query=Get%20help%20with%20an%20item%20that%20hasn%27t%20arrived&intent=item%20didn%27t%20arrive&context=DEFAULT_SELLER
4 business days after you file the refund request ask ebay to step in and help if the seller has not refunded you. If you do not ask ebay to step in and help then the case closes after 21 days and you lose.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
You have 30 days from the last estimated delivery date to file a refund request on ebay.
If it is over that you can file a refund request on PayPal up to 180 days from date of purchase.
File the claim here https://www.paypal.com/disputes/
Escalate the dispute to paypal if the seller doesn't refund you after a few days. If you do not escalate the dispute the case closes after 20 days and you lose.
https://www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822
Or if you did not pay using PayPal you can file a chargeback with your bank or credit card.
sergeiatamanov
OP2 years agothe auction ended a long time ago and my bid won i paid for the item but it was never shipped