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shipping
Ebay shorted me on my shipping costs
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Discussions in this board are limited to the original poster and Community Mentors
Ebay shorted me on my shipping costs
inceptions
Mentor4 months agoHi @gdilger2
Are you asking about the radio?
eBay collects the shipping cost from the buyer based on the parameters you set up on the listing.
It looks like you set that up with a flat rate cost of $6.01 instead of using calculated shipping where you enter the packaged weight and size and eBay charges the buyer correctly based on his zip code.
See this link:
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/using-shipping-calculator?id=4178&st=3&pos=1&query=Using%20our%20shipping%20calculator&intent=calculated%20shipping&lucenceai=lucenceai&docId=HELP1121
gdilger2
OP4 months agoWhen I originally set this up I had 12 radios listed. 1st buyer bought 2 radios. Ebay charged the buyer 6.01 twice. This time they charged the byer once. What changed?
inceptions
Mentor4 months ago@gdilger2
When you say eBay charged the first buyer twice, what do you mean? There should only be one shipping charge which would be $12.02 for two radios (unless the buyer purchased the radios separately on two transactions)?
How many radios did the second buyer buy?
gdilger2
OP4 months agofirst sale buyer bought 2 radios, Ebay charged buyer 6.01 for each radio for shipping, 12.02 total for shipping.
on this sale, buyer bought 2 radios, Ebay charged buyer 6.01 total for shipping.
I don't understand the difference. My shipping costs were actually just over 9