eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    shipping
                     

    I had a buyer purchase 3 albums and wanted it shipped together so I've never done the combine shipping because I'm new to selling on eBay so I took the package to post office and shipped from there which cost me 17.55 , would have been cheaper to ship separately, I was trying to figure out how to combine shipping but the buyer purchased the  shipping cost thru ebay but i never bought the labels,so what im asking is can i get the shipping costs refunded to me since it was cheaper 14.16 than post office  17.55. or what happens to the unused labels is it refunded back to buyer?  Thank You!

    groovydaze67
    groovydaze67
    102View listings
    Posted 4 months ago · Edited 4 months ago·Last reply 4 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    rfmtm

    rfmtm

    Mentor4 months ago
    622View listings

    IF you did not create and pay for labels through ebay, there is nothing to refund.  If you did purchase ebay labels then you can cancel the unused labels here for a credit.

    https://www.ebay.com/lbr/labels-history/seller-hub

     

    IF you purchased you own labels at the post office make sure you mark each item as shipped and enter the tracking number.  This option is in the drop down menu next to each item.

                                           
                                                                                     
    •                                                              
    •                                                              
    •