shipping

Question

I am a seller on eBay and am having problems with excess shipping costs. For example a necklace that weighs 3 ounces eBay is charging $7.00.

Are any other buyers having this problem? My business has tanked because of this issue.

lady_madonna · Answer

Shipping depends on the carrier, the type of service you choose and buyer location.

Here's how to use calculated shipping when listing your items:

In the Shipping section of your listing, select Calculated: Cost varies by buyer location.
Next to Services, select Calculate Shipping.
In Package details in the Shipping Calculator, enter your package type, dimensions, and weight. (based on prepackaged item)
In the Your details section, enter your ZIP code and any handling fees.
Select Calculate shipping.
Select the shipping services you want to offer, and drag them into the order you want buyers to see them.
Select Offer shipping services.
Complete your listing.

wooden_flower · Answer

@purdiestuff4u

It looks like you are charging the retail rates, not sharing your eBay discount with your buyers. I assume your actual shipping costs are less than what your buyers are paying.

To share your discounts, edit your preferences here - https://www.ebay.com/ship/prf under carrier rate settings. You can charge your buyers the same price you pay - eBay discounted rates - or set a discount % and keep part of the difference for yourself.