shipping

Question

A buyer bought 3 items and paid for shipping of each item individually. How do I give the buyer combined shipping if all items are shipped in one box?

eastlaneave · Answer

@suzebeezshop

Yes, you can combine 3 items into one package.

- If the buyer checks out 3 items with one payment, eBay will have the sales already combined.

- If the buyer pays for more than 1 item separately, you can

Combine the orders before selecting a label using the "bulk shipping" tool on the browser.

Put a checkmark to the left of your items on this page
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
Select "Shipping" above
On the next screen it will ask if you want to 'combine' the orders. Check that box.

Enter the weight and dimensions for the package and print your label.

Then you can issue a partial refund, if you choose to the buyer based on the actual shipping cost.