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Shipping
I paid for a item and the customer suppose to had shipped it 2 days ago and the customer is ignoring me when I ask when is it gonna be shipped
2 comments
woodland_gnome
·2 years agoThe seller is under no obligation to keep you posted on shipping matters or respond to your questions about it. His/her duty is to ship it so it gets to you by the delivery estimate you were given when you paid.
If you don't get a package from the seller by the time the estimated delivery date you were given when you paid has fully passed, go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.
disneyshopper
Mentor2 years agoThe seller might be away for the weekend.
Go to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an
Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.