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shipped wrong item
I shipped the wrong item to a buyer. I've notified him of my error. Should the buyer cancel the order and repurchase? Can I be more proactive?
1 comment
disneyshopper
Mentor9 months agoYou should have the buyer file a return for Item Not as Described. You accept the return, provide a return shipping label, and refund once the item is returned. Buyer then repurchases the item, and this time, make sure you send the correct item.