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Shipped wrong item
Accidentally shipped wrong item to customer. Correct item shipped, and has been delivered, but can't get customer to answer messages about returning the wrong item.
2 comments
lady_madonna
Mentor2 years ago@hankblue52
Did you send your buyer a prepaid return shipping label?
The buyer should have filed a Return Request when they received the wrong item.
They are not required to return the wrong item.
hankblue52
OP2 years agoNo, I did not try that, maybe that will prompt them to return it. Thank you.