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shipped the wrong item
I shipped the wrong item and the buyer won't respond to my request for the item to be returned. I will then ship the correct item to them.
1 comment
wooden_flower
Mentor6 months ago@she5948
You should ask the buyer to open a not as described return when they receive it so that you can pay for the return shipping, then issue a refund when returned. Then relist the item and let the buyer purchase it again if they still want it.
It is possible that the buyer likes the item you sent and will keep it, especially if it is more valuable than what they purchased. It is also possible that they don’t know about your error yet - not everyone is online every day.