The buyer purchased an item and says the bag arrived empty. There is a label on the bag (not official USPS label) saying it was missing or damaged. How do I deal with this situation? I shipped USPS Ground Advantage (per the buyer's request) it had tracking and $100 insurance from USPS. Anyone have experience filing a successful claim with USPS for Ground Advantage? The website is a nightmare. Do I have any kind of seller's protection with Ebay since I did my part and shipped on time with t...

Shipped an item with tracking, buyer says the bag arrived empty, is asking for a refund. | Ask a Mentor

Shipped an item with tracking, buyer says the bag arrived empty, is asking for a refund. | Ask a Mentor | eBay Community