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Ship to address problem
Seller is claiming he cannot use my shipping address because "ebay" says there is a problem with the address. I have used this address for years and have had no issue with it. I checked in my "address" page and nothing has changed there. Do I have a problem with my shipping address or not?
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disneyshopper
Mentor1 week agohttps://tools.usps.com/go/ZipLookupAction_input
Go to https://www.usps.com and look for the link to standardize your address. Then copy/paste that into this link:
https://accountsettings.ebay.com/uas/addresses
There are FIVE addresses to edit/update.
Your seller might be Out of stock, but if s/he cancels for that reason, s/he will receive a defect on his/her account. However, if the seller cancels for Problem with buyer's address, there is no defect recorded. If that is what is happening, you can report the seller.
https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022&st=12&pos=1&query=Report%20an%20issue%20with%20a%20seller&intent=report%20a%20seller&docId=HELP1299
https://www.ebay.com/help/action?topicid=4022
1. Select The seller has violated one of eBay s policies and click Continue.
2. On the next page, enter the seller's ID and select Other.
3. In the comment section, write "Seller cancelled order stating that THERE IS A PROBLEM WITH MY ADDRESS in order to avoid a defect.
Too many defects, and sellers can be restricted or suspended.