LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconServer is down error message Anyone else experiencing this?trashpanda41132View listingsPosted 3 years ago·Last reply 3 years ago 3 commentsComment NewesteburtonlabMentor3 years ago5545View listingsWhat are you doing when you get that error? ebay.com does not appear to be down at the moment, and does not appear to have been down in the last 24 hours. https://downdetector.com/status/ebay/ Possibly there is a problem with a particular feature, or the link you are using is not redirecting properly. trashpanda411OP3 years ago32View listingsI’m trying to refund someone and this is what happens after I click refund buyer eburtonlabMentor3 years ago5545View listingsTry using a different link to accomplish the same task. Try requesting the desktop version of the page instead of the mobile version. Using a desktop browser, go through Seller Hub or else My eBay Sold. https://www.ebay.com/help/selling/managing-returns-refunds/refunding-buyers?id=5182 Or try using another device, if possible. Or another browser altogether. Make sure you are signed in to the correct eBay account.
eburtonlab
Mentor3 years agoWhat are you doing when you get that error?
ebay.com does not appear to be down at the moment, and does not appear to have been down in the last 24 hours.
https://downdetector.com/status/ebay/
Possibly there is a problem with a particular feature, or the link you are using is not redirecting properly.
trashpanda411
OP3 years agoI’m trying to refund someone and this is what happens after I click refund buyer
eburtonlab
Mentor3 years agoTry using a different link to accomplish the same task.
Try requesting the desktop version of the page instead of the mobile version.
Using a desktop browser, go through Seller Hub or else My eBay Sold.
https://www.ebay.com/help/selling/managing-returns-refunds/refunding-buyers?id=5182
Or try using another device, if possible. Or another browser altogether. Make sure you are signed in to the correct eBay account.