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Sent wrong item
Good evening. I just realized that I shipped out the wrong item to a customer. And of course it had to be an international order through e-bay. The wrong item was shipped out this morning and I have the correct item ready to go with a new label that I purchased. I also messaged the buyer to let them know. What are the next actions that I should take? Is there a way to intercept the incorrect item or do I just let the customer keep both items? If I am not able to stop the first item from being delivered, will ebay charge me the international fee of $24 since it was my mistake? Thank you!
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