Locked
Discussions in this board are limited to the original poster and Community Mentors
sent wrong item
I sent the wrong item and want to send the correct item and have them send back the wrong item.
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I sent the wrong item and want to send the correct item and have them send back the wrong item.
attto-te-oq1kql
OP8 months agoYes we did settle this matter. She sent me a payment for the wrong set thru paypal and I am sending the correct set. Thank you for your assistance.
disneyshopper
Mentor8 months agoGo to the Sold listing, click CONTACT BUYER and let the buyer know you sent the wrong item, and that when s/he receives it, to please go to his/her Purchase history and select to RETURN THIS ITEM because it is Not as Described. For Not as Described, s/he will need to click on More actions. You will accept the return and supply a return shipping label. When tracking shows Delivered, you will have 2 days to refund the buyer. You then relist the item, buyer repurchases and pays, and this time, make sure you send the correct item.