Locked
Discussions in this board are limited to the original poster and Community Mentors
Sent to EBay by seller for help regarding a (not inexpensive) damaged piece of furniture. How? Where
I ordered two antique mahogany nightstands. One arrived fine. The other was dropped or packed incorrectly as top was ripped up, runner was cracked, multiple scratches, scrapes. I contacted seller and after telling me the items were fine when they were packed and it must have been shipper. They have a no refund policy. Didn’t even offer to deal with shipper. Don’t know if items were insured. They then contacted me and told me to contact eBay. Who? Where? How? I have all the pictures and mailing info.
1 comment
rock.star
·2 years agoYou are covered by ebays Money back guarantee .
You file a case for Item not as described the seller has 3 days to make it right if not you ask eBay to step in and they will refund your money.