Skip to main content
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Cafe
      • eBay Live
      • Community Mentors
      • APIs Feedback, Comments and Suggestions
      • Post Order APIs
      • RESTful Buy APIs
      • RESTful Sell APIs
      • Token, Messaging, Sandbox Related Issues
      • Traditional APIs
      • eBay APIs
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions

Locked

Discussions in this board are limited to the original poster and Community Mentors

  • Buying & SellingChevronRightIcon
  • Ask a MentorChevronRightIcon
Sent the wrong item!
                 

I sent the wrong item to the wrong person. I am in contact with both buyers. How do I handle this. Both are receptive to getting the items to the right buyer.

pgiuf
pgiuf
441View listings
Posted 10 months ago·Last reply 10 months ago
                                       
         
2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
lady_madonna

lady_madonna

Mentor10 months ago
Volunteer Ebay Mentor1040View listings

Have both buyers file Return Requests in order for you to provide them with prepaid return shipping labels so that they can return the items to YOU. 

                                       
rfmtm

rfmtm

Mentor10 months ago
623View listings

Best and safest thing to do is have both buyers open Return Requests. 

                                       
                                                                                 
  •                                                              
  •                                                              
  •