Sent item returned and buyer doesn't respond.

Question

I sold an item to a buyer and the item was returned marked forward and stickers were added saying unable to forward, return to sender. I have contacted the buyer multiple times to find out if the address was correct or if they want a refund. I have received no response and it's been several days. I messaged again today but has anyone run into this issue before?

fashionsandbeauty4u · Answer

@tamstoy

The easiest way to handle this is to refund the Buyer minus any original shipping they paid and then relist. By refunding them you will get most of your selling fees back.

If the Buyer is still interested, they can repurchase with the correct address.