sending offers to interested buyers

Question

Today when I wanted to Send Offer to interested buyers , the function was not working saying "listing not eligible for offers" this happened to all the listing that had SEND OFFER . Not sure how to correct the error. Any help would be appreciated.

eastlaneave · Answer

@northofthebridge

It's most likely that the buyer had received too many offers from other sellers at that time. eBay waits before they will allow you to send another.

See the bold item below

General explanation

1) eBay decides when you can send an offer and to whom. It will be to buyers:

- with the item in their cart, or

- on their watch list, or

- occasionally it is people who have looked at the item often (called "heavy browse")

2) You can only send 1 offer to each watcher/interested party after that, you need to wait until a different person expresses interest, and then you will be allowed to send another offer.

- Each watcher will only get 1 offer from you, no matter how long they stay as a watcher.

- If the buyer has gotten too many other offers from other sellers on other items, eBay will wait a few days before allowing them to get more offers.

- A buyer can "opt-out" of offers, and then you can't send them at all.

When you have items eligible for an Offer to Buyers:

- You can use the "Send Offer Eligible" button on this page. When available, it will be on the top, near the Dark Blue "All"

https://www.ebay.com/mys/active

More information:

https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144#section4

https://www.ebay.com/sellercenter/growth/seller-hub-promotions/offers-to-buyers-best-offer

TIP: If you want buyers to be notified of the lower price, you can either

- lower the price, or

- run a mark-down sale (requires a store subscription)

Buyers will get notified anytime you lower the price by 5%