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Sending a return label to buyer
I need to reroute an item from one buyer to the correct one. How can I send a pdf of label?
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I need to reroute an item from one buyer to the correct one. How can I send a pdf of label?
inceptions
Mentor2 years ago@kussfloppis
And to add...
Another reason you need to handle as @comics-scifi-collectibles described is because you should never disclose personal information about one buyer to another (in this case, name and address).
comics-scifi-collectibles
Mentor2 years agoExcellent point! Adding this to my macro. 🙂
comics-scifi-collectibles
Mentor2 years ago@kussfloppis You can send a image of the label as JPG in eBay messages, it can not be a PDF.
Sorry that happened. I think all sellers have made the wrong label mistake when they started selling. I did ONCE.... then I started writing the buyers names on the boxes.
The best way to handle this is to follow eBay policy or else one buyer might not send the item to the other one.
Buyers open return refund requests> wrong item sent> you approve the return shipping label> you get the item back> refund the buyer. Then relist items so that they can be purchased again.
If you try to send a replacement item without a refund the buyer could end getting a refund AND the item for free.