Sendina a video to a seller about a defective product

Question

How do you send a video to a seller about a defective product, when o click on the photo send it doesn't show my video to upload

gosimus · Answer

@pau-ledfo < How do you send a video to a seller about a defective product > I don't know how to do that, but if your intention is to convince the seller that the product is defective, you don't need to convince him. Just open a Not As Described — or, Doesn't Match Description, whatever nomenclature they're using this week – case for a return. See this: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041