Selling privileges

Question

I cannot get help trying to reinstate my selling privileges. I do not have access to the message sent in 2020 during the pandemic when I lost my ability to maintain my account properly and lost my selling privileges. Every where I try to get help it sends me to a dead end. eBays phone tree tells me to check message from 2020 sent from eBay for instructions on how to reinstate my account.

my emails send me to a dead end also.

eburtonlab · Accepted Answer

If you had your eBay messages forwarded to an email account, check your email archives.

To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid