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Selling issues
Summary: jobr-7000 expresses frustration with eBay's customer service, noting that it's become difficult to get questions answered and issues resolved while selling. They report that promises of call-backs are not fulfilled, and they feel neglected despite being a long-time top-rated seller. They shared a specific grievance about a costly shipping issue and feel that eBay's changes have devalued their experience.
How come ebay has gotten so hard to contact with questions when tryn to sell?? I mean over the past year they gotten so bad that I am definitely contemplating just quitting....I've sold on ebay for years but when you can't get issues resolved without having jump thru Hoops, it makes it more trouble than it's worth. Even my portal doesn't have the options I use to have to make things simpler.....feels like they have gotten me for 15-22% of my gross long enough now that they have thrown me to the wolves👎🤔
comics-scifi-collectibles
Mentor1 month ago@jobr-7000 I agree that customer service is too hard to reach. It's best to just ask your questions here first then if we can't help you then contact CS.
When you say you were over taxed are you referring to selling fees? I see you had a large sale. Were you charged more than this? Did you use optional upgrades such as promoted listing?
13.6% on total amount of the sale up to $7,500 calculated per item
2.35% on the portion of the sale over $7,500
If you are looking at the sports category the 13.25% is only for trading cards.
Select Collectibles categories:
Comic Books & Memorabilia
Non-Sport Trading Cards
Sports Mem, Cards & Fan Shop > Sports Trading Cards
Toys & Hobbies > Collectible Card Games
13.25% on total amount of the sale up to $7,500 calculated per item
2.35% on the portion of the sale over $7,500
jobr-7000
OP1 month agoWas told I would recieve a call back within 72hrs. That was last week! Still no call back...and I don't hv hrs to go thru it with the automated chat dummy just to finally get a call, only to be spun into waiting for a call that never happens......and my issue was concerning a order that I only had 3days to ship! So I had to ship and eat the 300$ yall over taxed me🤦 doesn't years of top rated selling mean anything to yall??? Obviously not and that's sad as if I'd known it was gonna come to this,I'd done my business with someone else( helped them become the #1 selling app) instead of someone who just gets to the top only to treat the ones who got them there as yall are doing🎯