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Selling Hold
I recently set up an account to buy stuff, have made a few purchases, and thought I'd give selling a go - just as an individual seller, not to open a business storefront. I went through the step-by-step process to list a baseball card and did everything to spec, so I thought, but upon posting, received the following message:
In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items.
To remove the hold on your account, please contact a member of our customer service agents who will happy to assist. We appreciate your cooperation in confirming your information as soon as possible and welcome you as a valued member.
Any clues on what's up? I suspect it has to do with an unexplained restriction it put on me from making offers and bidding. I have participated in one bid (lost) and accepted an offer a seller made to me, and I have purchased a few items paying for them promptly, without issues. I have done nothing to warrant a restriction.
Does anyone know how to get a hold of a an actual customer service agent? The bot is well-meaning, but useless.
inceptions
Mentor2 years agoAt the link below, you can click Chat with our automated assistant. Type Agent in the chatbox. (You may have to jump through some hoops to identify why you need an agent - try "account hold.")
https://www.ebay.com/help/contact_us?id=4002&st=10