Locked
Discussions in this board are limited to the original poster and Community Mentors
Selling an in game item
I recently sold something on ebay that was an in game item, but I still had to pay shipping and ebay thought i was delivering something physical - how do I fix this? i eventually had to refund the order. I just want to know how the status of the items can be set to delivered after i deliver it in game, and I don't want to pay shipping either.
aurablud
Posted Sep 8, 2026 at 6:23 AM · Edited Sep 8, 2026 at 6:23 AM·Last reply Sep 8, 2026 at 8:41 PM
1 comment
eastlaneave
MentorSep 8, 2026 at 8:41 PM@aurablud
Here's how to cancel (or void) an unused shipping label you purchased on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/labels/my-ebay
- Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.
- Choose your reason for canceling the label.
- Select Cancel shipping label.
You have 28 days to cancel a label. The refund will come about 21 days after you cancel.
-- Here is a help page where you can learn more:
https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3
You can sell digitally delivered items via a "Classified Ad"
You can't sell with the regular listing, those are supposed to be tangible items that are shipped.
Sellers not approved by eBay to list electronically delivered items can list their digital items in the "Everything Else > Information Products" category in the Classified Ad format.
This link should take you to "How to sell with eBay Classified Ads"
https://www.ebay.com/help/selling/-/listing-tips/selling-classified-ads?id=4167
Create your listing on the "New Listing Tool" (with the ︙ 3 dots in the upper right) then:
1) Select an appropriate Category (such as Everything Else > Information Products)
2) Click "Format" in the "Pricing" area
3) Select Classified Ad (Not Auction, not Buy It Now)
And this link should tell you about digitally delivered items:
https://www.ebay.com/help/policies/-/electronically-delivered-items-policy?id=4289
- The fee for a classified ad is $9.95/month whether your item sells or not, but there are no final value fees.
- When a buyer wants to purchase your item, you will be able to communicate your desired payment method and your delivery method.
- No shipping method is required for this sort of listing.
- You can email the item to your buyer.
- Digital books would generally be listed in Everything Else > Information Products
- Password items are prohibited on eBay see: https://www.ebay.com/help/policies/prohibited-restricted-items/mailing-lists-personal-information-policy?id=4297