selling a P&A item requires offering returns. I don't sell internationally. Is this a problem?

Question

I'm trying to list a P&A item (auto headlight bulbs) and am including free returns and buyer paid shipping. I don't sell internationally. Is this a problem because I can't get past the free shipping screen with it not checked as accepted.

Nevermind. It was the buyer paid shipping vs the I pay the return shipping, which was the issue, not the international sales.

Enjoy your day.

mikastreasures · Answer

Thank you.

comics-scifi-collectibles · Answer

@mikastreasures Free returns and buyer pays shipping should be all you need.

eBay Motors Parts and accessories does require FREE RETURNS now. You can see the policy update here> https://www.ebay.com/sellercenter/news/2025-june/parts-accessories-return-policy

Have you updated your return policy for new parts and accessories to the required 30 day free returns? If you use Business Policies then you can update your policy here> https://www.ebay.com/bp/manage You can have a policy for Free Returns and another policy with Buyer Pays returns for other items.

If you do not wish to use Business Policies then you can opt out on the upper right of the policy page.

Whether or not you have to pay any of the return shipping costs depends on the REASON the buyer chooses when they file the return request.

The 50% reduction in eBay labels applies only when a buyer changes their mind after purchasing an item and wants to return it.

If a buyer wishes to return an item because it doesnâ€™t fit their vehicle, weâ€™ll cover the cost of the return shipping under eBay Guaranteed Fit. If the buyer reports that the item arrived damaged or doesnâ€™t match the listing description, the seller is responsible for the full cost of the return label.

https://www.ebay.com/sellercenter/news/2025-june/parts-accessories-return-policy

Guaranteed Fit program>

https://www.ebay.com/sellercenter/protections/ebay-guaranteed-fit