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Sellers with brick and mortar stores, how do you deal with missing inventory/order cancellation?
I've never posted here before but I have a question for those of you who run brick and mortar stores. I've been having an issue lately with missing inventory in my store leading to cancelled sales on Ebay. It seems customers have become increasingly disrespectful and are either stealing our inventory or placing our inventory back where it goes. We are a bookstore so it is difficult to look through tens of thousands of books to look for missing inventory. This has resulted in our inventory going missing which then results in us having to cancel orders. My Ebay store is consistently falling to below expectations. I would love some insight as to how some of you have remedied this situation. Any tips would be helpful. Thank you.
