Locked
Discussions in this board are limited to the original poster and Community Mentors
Sellers unauthorized cancellation of an order because of anger with the buyer
an email came in from eBay stating that there was no tracking information on my order. It was for expensive perfume and the customer responded in anger to my request to handle the issue. She automatically canceled the order and issue to refund when indeed there was tracking, but eBay response, triggered my anger, and guess what I’m not getting this desired item. It is not her fault it is eBay‘s fault I apologized, but the fact remains it should not have been canceled. Where is the border line of rights for the buyer and actions by the seller doesn’t make any sense to just be a **bleep** and cancel the order because you’re angry with my response. Of course I was angry. It’s no reason to cancel somebody’s order after I already paid for it so I’m put out about it and I hate shopping on eBay. It’s just a bunch of bull**bleep**. They don’t have any customer service issue phone line 24 seven which they desperately need. I reported a seller for selling fake stuff last night. It’s one thing after other nothing‘s good nothing safe on eBay anymore and they’re not doing anything about it. They make you go through this rather than calling them directly in reporting this person for egregious, vengeful, vindictive content in her response to me. It’s crazy. Those **bleep**es are getting away with this, and the customers are suffering
