sellers post things they dont have

Question

i have had 2 bad experiences with sellers of mobility scooters. the first one sold me one and after the deal was all over he wanted more money so cancelled. the second one sold me one and after the deal was completed he said they didnt have it in the color i bought and wanted me to take a different kind so i cancelled that. now i dont have much faith in ebays sellers so wont buy a mobility scooter from anyony on here

tree*fern · Answer

@mrsmillie53-8 I'm sorry you've had two bad experiences. You can leave appropriate feedback for those sellers:
https://www.ebay.com/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007

Sellers aren't allowed to ask you for more money after you buy, and they're required to send you the exact item you purchased at the price advertised. You're not required to cancel if they ask for any reason. If another seller does this in the future, don't agree to cancel. EBay penalizes sellers who cancel transactions unless the buyer agrees. If the seller cancels and falsely claims you agreed, then report the seller to eBay.

It can help to review the seller's feedback before you purchase, to see if other buyers had problems with the seller.

Your purchases are covered by eBay's Money Back Guarantee:
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returns-items-not-received-refunds-buyers?id=4008