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SELLERS GET RATED FOR SHIPPING TIMES
WHY DO I AS A SELLER GETR RATED FOPR SHIPPING TIMES WHEN WE SHIP THE NEXT DAY AND IT TAKES THE USPS TO DELIVER IT OR THE PACKAGE IS LOST? GETTING RATED FOR SHIPPING TIMES AS A SELLER IS SO STUPID. WE HAVE NO CONTROL OVER SHIPPING TIMES
1 comment
mam98031
Mentor1 year ago@paulstractorsinc
As you know, Ebay collects stats on all their sellers. Every month on the 20th we are evaluated for the period ending the previous month and the results are affecting the first of the following month.
Sellers are eval'd on the various things on our Seller Dashboard.
https://sellerstandards.ebay.com/dashboard?region=US
Sellers aren't evaluated on how long it takes a package to arrive to the buyer. That is not a stat that is collected for sellers. We are responsible to ship within our stated handling time.
Unless you are talking about the DSRs [detailed seller ratings] that appear on the Feedback page. If you are referring to those, Ebay hasn't evaluated us on those in years. They stopped including our feedback ratings and the DSRs many years ago.