LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconSellers Don 't Accept Returns How Do Yoy Get Refunded For An Item That Is Defected If Seller Don 't Accept Returns 2013-bir32View listingsPosted 2 years ago·Last reply 2 years ago 1 commentComment NewesteburtonlabMentor2 years ago5541View listingsThe seller's stated return policy only applies to "remorse" returns, where the buyer has a change of mind. If the item is "not as described", eBay's money back guarantee applies. https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404... If the seller does not cooperate at any point after starting a "not as described" case, after three business days you can ask eBay to step in and refund you.
eburtonlab
Mentor2 years agoThe seller's stated return policy only applies to "remorse" returns, where the buyer has a change of mind.
If the item is "not as described", eBay's money back guarantee applies.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...
If the seller does not cooperate at any point after starting a "not as described" case, after three business days you can ask eBay to step in and refund you.