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seller won't tell me whats wrong with item purhased
Seller refuses to tell me what's wrong with item. Buyer's remorse??
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Seller refuses to tell me what's wrong with item. Buyer's remorse??
fashionsandbeauty4u
Mentor5 months ago@planes4you
If the Buyer is requesting a refund, they would need to open a return request on eBay. If the select the reason that they just don't like it, found a better price, etc., you would have the option to decline the request.
If they select the reason that the item arrived damaged or isn't as shown in the listing, they would need to provide at least one photo showing what the issue is. Once they do that, you would only have three days to respond with either a prepaid return label or a refund.
The Buyer only has these options for up to 30 days from delivery.