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Seller won’t respond to my message
Placed a bid, it was accepted,a tracking number was provided, payment was accepted,message sent about why item hasn’t shipped yet, no reply, it’s been three and a half business days and no reply and still nothing but a tracking number. How can I cancel my order and get a refund? Or should I just wait because the delivery date is still between now and the 25th ?
afraid I’ve been scammed!
2 comments
lady_madonna
Mentor9 months agoYou cannot cancel your order since the latest estimated date of delivery has not even passed yet.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.
troma06
OP9 months agoThank you, I got worried when the seller wouldn’t respond to my message because I couldn’t figure out why it was taking so long for it to ship according to the tracking number they provided.
I’m just afraid of getting scammed.