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Seller won’t reply to my cancellation request.
Hello,
I bid on an item and didn’t realize it was in Thailand. Within minutes of winning the bidding and paying, I asked seller to cancel the purchase and apologized. They did not respond until late that day stating: “we see you have already paid for the item?†Before I could respond they appear to have shipped the item. I would like a refund for the item and feel that the issue could be solved very easily if the seller would communicate with me. I realize that I made a mistake and really don’t want any issue or bad feedback situation. What should I do to cancel this order and get a refund if the seller won’t talk to me?
2 comments
woodland_gnome
·3 years agoYou enjoy your item. A seller is under no duty to cancel at the buyer's request, nor even to respond to such request. The time for you to cancel is before you commit to buy (bid, offer, Buy It Now).
arsgrati-39
OP3 years agoThank you, I really appreciate your response. I’ve learned my lesson.