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    Seller won’t post item I already paid for and refuses to communicate
                     

    I bought Catspaw dagger on 19th of may it’s now 28th he still hasn’t posted yet and refuses to communicate with me he’s just ignoring me

    missmagick1975
    missmagick1975
    101View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @missmagick1975 

    What is the estimated date of delivery as shown in the Order Details in your Purchase History? As soon as that date has passed by at least one day you can file a Refund Request:

    Go to your My Ebay page >> Purchase history

    •     Select “More actions” beside your item and then “I didn't receive it.”
    •     Click the box beside I want a refund.
    •     Select Send request.

    If the seller does not respond after 3 business days, you can ask Ebay to step in to help you.

    •     Find the item in your Purchase History
    •     Select See request details
    •     Select “Ask eBay to step in.”
                                           
    missmagick1975

    missmagick1975

    OP1 year ago
    101View listings

    I have spoken to them and all I got was an automated run around the package is due tomorrow and he hasn’t even posted it yet and he won’t talk to me at all he won’t respond to any of my messages I’m just so very frustrated with eBay’s lack of actual people to talk to

                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @missmagick1975 

    There is no reason for you to have to "talk" to anyone at Ebay since utilizing the Ebay Money Back Guarantee can be done online per the instructions I provided above.

     

    Good luck!

                                           
                                                                                     
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