Seller will not send item or refund me
on 6/24 I ordered item 197053678608 stretch magic elastic beating cord for $7.50 From trending 53 order number 16–13234–35087. I did not receive the item. I messaged the seller. He told me that opened a dispute and to close the dispute and he would mail a second item. I foolishly did that. He never sent the second item. I asked him to send it again. He still did not. I Asked for a refund & left him a negative review. he told me he would refund me if I retracted my negative review. I’m not falling for that again. So I told him when I received my refund, I would rework it. He will not send me my refund. I cannot reopen the original dispute through eBay. I have tried to contact them a number of ways and nobody gets back to me. I would like my whopping $7.50 back from this man. I have a message trail. Nobody wants to help me. This man should not be allowed to sell items.
what can I do to get my refund back at this point?
lady_madonna
Mentor11 months ago@plate2434
As stated in response to your other post, there is nothing you can do through Ebay since you willingly closed the dispute. You cannot reopen it or start a new dispute.
Dispute the charge through the funding source you used to pay for the item.