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    Seller will not provide info for return
                     

    I purchased an item that seller accepted a return request.

    However, they will not provide phone number as this is needed by UPS for international shipping.

    When I try to get ebay to call me on this my phone rings once and then they hang up.

    Why is Ebay call back not working? It doesn't even give me a chance to answer!!!

    HOW CAN I GET HELP ON THIS!!!!!

    alan93
    alan93
    298View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    alan93

    alan93

    OP1 year ago
    298View listings

    It finally worked and i was able to answer. the phone system was not working right and cutting off before i could answer. 

                                           
    eburtonlab

    eburtonlab

    Mentor1 year ago
    5541View listings

    @alan93 

     

    If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.

     

    Try contacting eBay via social media:


    https://x.com/askebay

    https://www.facebook.com/ebay

    https://www.instagram.com/ebayforsellers/

                                           
                                                                                     
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