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Seller will not cancel or refund money on a case that I have reported
I have a case on an item that I requested to cancel a few days after purchase and before it was shipped; the item had defections in multiple placements and it would not lay flat on the wall. It was warped in top right corner and in left bottom corner. None of this was included in his listing or through several emails from 4/6-4/10 The. Seller emailed me at 2:30 am on 4/10 and I woke up at 5:00 am, read his email and looked at his photos & immediately told him not to ship, to cancel and refund my order. I the had eBay call me to discuss. eBay & I have sent messages for a response on Wednesday and Thursday. I finally received a response in the middle of the night 4/13. Seller now claims that he sent refund two days ago & for me to contact eBay. There is not any email of him cancelling or refunding my money. I think he is lying & now is trying to blame eBay.
