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seller warranty issue
bought a part for a ford edge which per the seller had a 2 year warranty that lasted less than a month and after several correspondence with the seller does not want honor the warranty ebay does not have a section that i have found in the help section that deals with this subject any ideas thanks
1 comment
eburtonlab
Mentor1 year ago@defaz3
If you purchased a third-party warranty, contact the warranty service directly.
eBay's money back guarantee, which is not a warranty, only applies in the first thirty days after receipt of the item.
Manufacturer's warranties typically only apply if you purchase the item from an authorized dealer; check with the manufacturer to see what your options are.
A warranty is only as good as the reputation of whoever offers it. A claim of a two year warranty made by a random seller on eBay is not worth much. Neither you nor eBay can force the seller to honor the warranty if the seller disappears or ignores you.
You may have some protection from PayPal or your payment method; PayPal and many credit cards may offer up to six months protection for your purchases, though PayPal has limited "not as described" returns to thirty days. After your credit card protection expires, you have few options.