Hi, sorry to bother you.
Usually we check carefully before posting.
But as we were preparing your order we found out that this item is not in good condition. We were trying to resend you but we are out of stock now, so we did not post to you.
We do apologize to bring the trouble to you.
This is very unexpected to us. How about sending you a sliver one instead?
They are only different in color, and the silver one's quality is very good.
Please let us have your opinion which solution do you prefer?
Your kind understanding is highly appreciated~
Again, sorry for the trouble from this, really unexpected to me too.
Sincerely yours,‌‌â€â€â€â€â€Œâ€Œâ€â€â€â€Œâ€Œâ€Œâ€â€Œâ€â€Œâ€Œâ€Œâ€â€Œâ€â€â€â€Œâ€Œâ€Œâ€â€Œâ€Œâ€Œâ€Œâ€Œâ€Œâ€â€Œâ€â€Œâ€â€Œâ€â€â€â€â€â€â€â€â€â€â€â€â€â€â€â€â€â€â€â€â€Œâ€Œ |
gator08041971
Mentor2 years ago@kcrofoot
Not sure I'm following where "partswiner" is the buyer asking for money. It reads like "partswiner" is the seller asking for money here.
Aside from that, transactions outside of eBay are NOT permitted. If you are a buyer, then cancel the transaction. Certainly don't pay for it if you haven't already. If you paid for it through eBay you will have the protection of the Money Back Guarantee.
But this whole thing sounds bad.
kcrofoot
OP2 years agoPartswiner is the seller. I used buyer instead of seller incorrectly.
Partswiner sent me a message saying their item was not in good condition. Then they accidentally shipped it anyway and canceled the order giving me a full refund.
They then followed up with a message requesting the money through email.
myangelandmyprincess
Mentor2 years agoHave you received the item? When you get refunded through eBay you can't repay through eBay. However I definitely wouldn't send payment if it hasn't arrived yet. You could refuse delivery or find a way you feel comfortable repaying once it arrives.
gator08041971
Mentor2 years ago@kcrofoot @myangelandmyprincess
I would agree. You have the option of refusing it, or accepting then trying to figure out how to pay for it if the item is correct. You will have their physical address as well, if nothing else you could mail a payment if that works.
Mistakes happen of course, and with your reply it makes more sense. lol
But yeah, this is an odd situation to be in for sure.