Seller wants me to request a cancellation

Question

A seller wants me to request a cancellation. They say that they sold the item elsewhere. Should I comply with the request? Don't they have a way to cancel the sale from their end without me request the cancellation? I was really looking forward to the item and was wondering if they were just doing it because the item didn't sell as high as they hoped. This is the message I received: "Unfortunately This item is no longer availableâ€¦ it has been sold previously. Please refer to addition...

inceptions · Accepted Answer

Hi @stuggle5  The seller is trying to avoid earning a well-deserved defect on his record for not completing the sale. You might respond in this way... No, I want the item I purchased. As you know, if you are not going to send it, then you'll need to cancel using the reason that the item is out of stock. I expect to see that refund come through today without further delay. Misrepresenting the reason for the cancellation will be reported. Note that if the seller does relis...