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Seller unreasonable return policies
I recently purchased an automotive part that I realized was incorrect for the vehicle it was intended for.
When I made the purchase I felt confident because the listing stated returns accepted.
Item was shipped from New Jersey. Upon discovery of wrong part ordered (Package Never Opened)
I submitted for a return / refund. Seller says part needs to be sent to Australia. Shipping cost are over $300. for a part that cost me $250. What kind of return policy is that?
1 comment
mr_lincoln
Mentor2 years agoHi @marinetrade
Is the return address on the original label for the US or Australia? If you ordered the wrong part the mistake of course is yours but if the item was LISTED to be in the US I would have issue with the return to Australia comment from the Seller.
If you ordered the correct part but the Seller shipped you the wrong part that is a different situation ...