Seller that stopped a shipment by USPS and kept my money

Question

I cancelled an order that showed it was not yet shipped.   Seller said it was already shipped and refused to cancel the order.   Tracking shows a printed label but no pickup by USPS for well over a week.  Seller is now refusing to answer my messages and refuses to issue me a refund as well.  eBay is stringing it along - 3 more days, 5 more days, and so on before they step in.  #Useless

eastlaneave · Accepted Answer

@easternshoreguy  I am sorry this happened. eBay's Money Back Guarantee should apply: https://www.ebay.com/help/policies/-/ebay-money-back-guarantee-policy?id=4210  Here is how to formally request a refund of your full payment: 1) Look at your purchase history here: https://www.ebay.com/mye/myebay/purchase - View Order Details- Check the Estimated Delivery Date for your purchase, and- Check the tracking for your purchase  When it is past the estimated...