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    Seller sold us a counterfeit product
                     

    Summary: vindely reported purchasing an iPod Touch described as new, but discovered it was counterfeit. The device was tampered with, having replaced components and storage expansion with inferior parts. Despite attempts to contact the seller for a refund, vindely received no response and is still in possession of the device.

    The merchandise in question was describe thus by the merchant:

    NEW Sealed Apple iPod Touch 7th Gen 256GB FAST SHIPPING 5% OFF US STOCK

    $264.10Unit price $264.10

    Item number: 177745539347

    Gold ⋅ 7th Generation ⋅ 256 GB

    Delivery was made on 01/16/2026.


    The battery stopped holding a charge and died, less than 4 months later.


    I contacted the seller and requested an exhange, but received no response.


    Then I downloaded the utility 3utools and discovered that the device is not new.


    The motherboard and rear camera had been replaced and the storage expanded.


    The storage expansion was done with Hynix TLC, making it counterfeit.


    The screen SN is "empty" indicating that device was tampered with.


    The battery lifespan is 73%, battery health is "Poor".


    I contacted the seller with this information and requested a refund due to their false claims about the device.


    No response has been received to date.


    I am currently in possession of the merchandise.


    Thank you kindly for your attention to this matter.



    Below are the results of the utilitiy's analysis:

    vindely
    vindely
    1093View listings
    Posted Jul 13, 2026 at 7:23 PM · Edited Jul 13, 2026 at 7:28 PM·Last reply Jul 13, 2026 at 8:15 PM
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    jacbarcollectibles

    jacbarcollectibles

    MentorJul 13, 2026 at 8:15 PM
    643View listings

    Sorry that this happened but eBay's money back guaranty is only good for 30 days from receipt of the item and eBay has no way of forcing the seller to take any action after this time. Check with your payment source about a charge back. Each payment source will have their own deadline for this so act now.

                                           
                                                                                     
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