Seller sold me fake silver coins , american eagles , had 2 neg feedback saying fake ,

Question

I couldn't get into this sellers to check feedback , The price for 5 was cheap that should have told me something , I thought maybe he needed the money , and was selling cheap , trying to contact e-bay about this is impossible, any suggestions would help thx

mr_lincoln · Answer

Hi @treasureontherocks

If the coins were sold as authentic but are not then go to your Purchase history and file a return using the reason "does not match pictures or description" (Not as described). You will be issued a pre-paid return shipping label to return the coils. Once the Seller has the items back they will have 2 days to refund you, if they don't then go back to the claim and ask eBay to step in to force the refund. This can be done even if the Seller has a No return policy, that does NOT apply if the items are NOT as described.

Sorry it happened.

eBay Money Back Guarantee policy