Seller sold me bracelet as 14 kt. It is a fake, it is not even on the picture what I got.

Question

He stated that he doesn't accept return but who expect to get fake gold?? He has # of complaints about the same on his feedback, unfortunately I didn't pay attention to it. At this point I don't know what to do.

fashionsandbeauty4u · Answer

@dinofat

Ebay has a 30-day Money Back Guarantee for Buyer Purchase Protection. That Guarantee overrides an individual Seller's return policy.

If it has been 30 days or less since delivery, go to this transaction and open an Item Not as Described return request.

The Seller will have three business days to respond with either a prepaid return label or a refund. If they do not, on the 4th day go back to your request and ask eBay to step in and force the refund.

Don't let the Seller convince you to close the return.