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    Seller sent wrong shoe size as described. Refuses to accept return or credit me.
                     

    Seller has several stores on EBay. She also has several stores on the web. I purchased a pair of black Hotter brand flats described as Woman's Zoe Wide Fit V-Cut Casual Pump Shoe Slip on size 8.  Instead of a Wide 8 she sent an 8 standard size which would be a B. She will not refund because she says that the description is not for a wide but merely for a size 8. Any size 8 she chooses to send I image! The description clearly says Wide. And inside the shoe it is clearly marked 8

    STD. My other shoes by this brand are clearly marked WIDE inside. These are not. Don’t fit and she should accept a return and credit me. 

     

    fredfooter
    fredfooter
    176View listings
    Posted 3 years ago · Edited 3 years ago·Last reply 3 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inceptions

    inceptions

    Mentor3 years ago
    27552View listings

    If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.

                                           
                                                                                     
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